{"id":2778,"date":"2025-03-11T14:33:23","date_gmt":"2025-03-11T14:33:23","guid":{"rendered":"https:\/\/glovers.eu\/?page_id=2778"},"modified":"2025-10-08T13:44:52","modified_gmt":"2025-10-08T13:44:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/stage.medlogics.com\/fr_be\/faq\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"<section class=\"section faq\" id=\"section_1978541005\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\" style=\"max-width:1200px\" id=\"row-237357521\">\n\n\n\t<div id=\"col-1752223331\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1116264974\" class=\"text\">\n\t\t\n\n<h2>FAQ<\/h2>\n\t\t\n<style>\n#text-1116264974 {\n  font-size: 2.35rem;\n  line-height: 1.8;\n  text-align: center;\n  color: #0083ca;\n}\n#text-1116264974 > * {\n  color: #0083ca;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-237357521 > .col > .col-inner {\n  padding: 30px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n<div class=\"row\" style=\"max-width:1200px\" id=\"row-1446591845\">\n\n\n\t<div id=\"col-499801966\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1934908416\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1934908416-label\" class=\"accordion-title plain\" href=\"#accordion-item-1.-how-to-register?\" aria-expanded=\"false\" aria-controls=\"accordion-1934908416-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>1. Comment s'inscrire ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1934908416-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1934908416-label\">\n\t\t\t\n\n<p>Vous pouvez cr\u00e9er votre compte \u00e0 partir d'ici.. S\u00e9lectionnez \u00ab S'inscrire \u00bb. Vous serez redirig\u00e9s vers une nouvelle page Web o\u00f9 vous devrez s\u00e9lectionner \u00ab Nouveau client \u00bb et remplir les informations. Cliquez sur \u00ab Cr\u00e9er un compte \u00bb lorsque vous remplissez tous les champs obligatoires et profitez de la commande !<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1411581172\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1411581172-label\" class=\"accordion-title plain\" href=\"#accordion-item-2.-how-to-order?\" aria-expanded=\"false\" aria-controls=\"accordion-1411581172-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>2. Comment commander ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1411581172-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1411581172-label\">\n\t\t\t\n\n<p>Vous devez d'abord \u00eatre enregistr\u00e9s. Si vous voulez savoir comment vous inscrire, cliquez ici. S\u00e9lectionnez vos articles souhait\u00e9s, ajoutez-les au panier. Vous devrez renseigner vos informations de livraison et de facturation, ainsi que s\u00e9lectionner votre mode de paiement. C'est pr\u00eat!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2492086163\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2492086163-label\" class=\"accordion-title plain\" href=\"#accordion-item-3.-do-i-have-to-register?\" aria-expanded=\"false\" aria-controls=\"accordion-2492086163-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>3. Dois-je m'inscrire ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2492086163-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2492086163-label\">\n\t\t\t\n\n<p>Si vous souhaitez passer une commande, il est obligatoire de vous inscrire sur www.medlogics.com.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-328315361\" class=\"accordion-item\">\n\t\t<a id=\"accordion-328315361-label\" class=\"accordion-title plain\" href=\"#accordion-item-4.-what-are-the-payment-methods?\" aria-expanded=\"false\" aria-controls=\"accordion-328315361-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>4. Quels sont les modes de paiement ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-328315361-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-328315361-label\">\n\t\t\t\n\n<p>Nous proposons plusieurs modes de paiement : Visa, MasterCard, Ideal, PayPal. Notre prestataire de paiement est Stripe.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1239609192\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1239609192-label\" class=\"accordion-title plain\" href=\"#accordion-item-5.-what-is-the-shipping-fee?\" aria-expanded=\"false\" aria-controls=\"accordion-1239609192-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>5. Quels sont les frais d'exp\u00e9dition ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1239609192-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1239609192-label\">\n\t\t\t\n\n<p>Pour les commandes sup\u00e9rieures \u00e0 250 \u20ac, la livraison est gratuite ! Pour les commandes inf\u00e9rieures \u00e0 250 \u20ac, les frais de livraison sont 7.95 \u20ac<br \/>\nAustria: 9.95 \u20ac<br \/>\nBelgium: 7.95 \u20ac<br \/>\nFrance: 9.95 \u20ac<br \/>\nGermany: 5.95 \u20ac<br \/>\nNetherlands: \u20ac 5.95<br \/>\nSi le pays de livraison est diff\u00e9rent de ceux mentionn\u00e9s ci-dessus, veuillez contacter notre service client.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2504700055\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2504700055-label\" class=\"accordion-title plain\" href=\"#accordion-item-6.-how-will-i-receive-my-money-back?\" aria-expanded=\"false\" aria-controls=\"accordion-2504700055-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>7. Comment vais-je recevoir mon argent ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2504700055-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2504700055-label\">\n\t\t\t\n\n<p>Pour recevoir un remboursement partiel ou total, vous devez contacter notre Service Clients. Selon le mode de paiement que vous avez utilis\u00e9, les options de remboursement sont les suivantes :<br \/>\n\u2022 PayPal - remboursement sur votre solde PayPal ou votre compte bancaire (carte bancaire) - quelle que soit l'option que vous avez utilis\u00e9e.<br \/>\n\u2022 Virement bancaire \u2013 remboursement par virement bancaire sur votre compte bancaire.<br \/>\n\u2022 Stripe \u2013 remboursement par virement bancaire. Veuillez noter que nous ne voyons pas vos informations de paiement lorsque vous utilisez Stripe et que vous devez contacter notre service client pour fournir vos coordonn\u00e9es bancaires.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\" style=\"max-width:1200px\" id=\"row-941078136\">\n\n\n\t<div id=\"col-69577700\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-820057469\" class=\"text ask-us\">\n\t\t\n\n<p>Vous n'avez pas trouv\u00e9 votre r\u00e9ponse?\u00a0<a class=\"chat-us\" href=\"#\"><strong>Demandez-nous directement!<\/strong><\/a><\/p>\n\t\t\n<style>\n#text-820057469 {\n  font-size: 1.95rem;\n  line-height: 3;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1978541005 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2778","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stage.medlogics.com\/fr_be\/wp-json\/wp\/v2\/pages\/2778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stage.medlogics.com\/fr_be\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stage.medlogics.com\/fr_be\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stage.medlogics.com\/fr_be\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stage.medlogics.com\/fr_be\/wp-json\/wp\/v2\/comments?post=2778"}],"version-history":[{"count":26,"href":"https:\/\/stage.medlogics.com\/fr_be\/wp-json\/wp\/v2\/pages\/2778\/revisions"}],"predecessor-version":[{"id":5367,"href":"https:\/\/stage.medlogics.com\/fr_be\/wp-json\/wp\/v2\/pages\/2778\/revisions\/5367"}],"wp:attachment":[{"href":"https:\/\/stage.medlogics.com\/fr_be\/wp-json\/wp\/v2\/media?parent=2778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}